Consumer rights: payment surcharges guidance

Consumer rights: payment surcharges

Payment surcharges or surcharging are when a fee is charged for the use of a particular means of payment, such as a credit card. Consumers are often unaware of these fees until the final stages of a transaction, when a purchase decision has already been made.

New rules prohibit traders from levelling a surcharge in relation to a wide variety of transactions, and surcharges are limited in some other circumstances. This prohibition comes into force on 13 January 2018 (existing restrictions remain in force in the meantime).

Follow the link below to find guidance for businesses explaining the rules on payment surcharging.

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